Billing Rules

  • The billing cycle coincides with the calendar month.

  • The only charge that is applied at the beginning of the billing cycle is the Line Rental Total Cost. All the other charges are applied at the end of the billing cycle.

  • If a SIM is suspended or deactivated during the billing cycle, the Line Rental charged at the beginning of the cycle will not be credited back.

Mid-Month changes

Any SIM resubscribed on a product with higher Line Rental and bigger product size would be considered as if they have been on that product since the beginning of the billing cycle if they were active since the 1st of the month or since their activation date if they have been activated during the current month. This means that they will be contributed to the Data pool of the new product rather than the initial one. The user will be charged with an upgrade rate for the difference between the Line Rental that had been charged and the higher Line Rental of the new product. The charges can be found in the upgrade report

Any SIM resubscribed on a product with lower Line Rental and smaller product size will be considered for that billing cycle as if it has remained on the initial higher product. The SIM will contribute to the Data Pool of the initial product.