Whitelable Your Portal

White Label Settings

To customise or white label the URL to access the portal, you must send our support team the following files in PEM format. 

  • Certificate: (CRT)

  • Private Key: (KEY)

  • Certificate Authority Bundle: (CABUNDLE)

Your technical team should be able to provide you with the above files. Once we receive the requested files and add the certificate to our system, our team will provide you with a specific URL to redirect your domain to.

Once this is completed, you can add the URL in the portal under Branding Settings in the Account Settings tab in the portal.

 To redirect your domain, you will need to add a new subdomain via your Domain Name Service (DNS). Typically, the necessary parameters are:

  • Type: CNAME

  • Host: Your domain.

  • Points to: Our domain 

  • TTL: Use default value.

Your settings should look something like this: yourdomain.com CNAME ssl.ourdomain

You can check if the setup is ready by searching for your domain in a web browser. If you have any issues accessing your white labelled URL, then please reach out to our support team.

White Label Email Notifications

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Reseller Custom White Label settings

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Upload Your Own Favicons

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